General
Articles in General (22)
- How to upgrade
I see there is a new version available. How to upgrade and preserve my settings?
- Error building Admin Menus
If you receive this error is because you have previously tried to install the J!1.5 version of the product on a J!1.6 / 1.7 / 2.5 website.
- Where can I find documentation?
This article applies to all extensions.
- Warning: touch() [function.touch]: Unable to create file
Applies to some extensions.
- Unable to write entry
This error appears if you use an old version of Joomla! (1.5.9 or older)
- JFolder::files: Path is not a folder
This is a temporary warning that may appear for 3 extensions. Please read the article.
- No output on some browsers
This issue is related with Artisteer templates.
- Multiple instances
How to publish more than one instance of a module on the same page or across the website, using separate settings?
- Warning! Failed to move file.
Joomla keeps telling me that when I try to install your extension.
- The descriptions, links and titles reappears
Applies to some extensions
- PHP Warning: is_writable() ... open_basedir restriction in effect
I'm receiving this (or similar) warning message after I published your product. Why?
- 404 Page Not Found
How do I get this working?
- Warning: html_entity_decode() expects parameter 1 to be string
This is a temporary warning. Read below.
- Images are not loading
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My images will not load
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If I browse my site like www.domain.com it's working, while domain.com does not.
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- HTTP Errors
I receive a 4xx, 5xx error. Can you help?
- The extension X doesn't work
Applies to some extensions
- Where should I get support?
Please see the above menu. Click the SUPPORT menu link.
- Module in content or article
I need to include your module inside an article. Is this possible?
- J.parentNode is null or not an object
I see this message if I check the Internet Explorer webpage error log.
- Can I use any of the products on another framework / static page?
No. The products are designed exclusively for Joomla.
- Menu opens under the slide show
Yes, there's a fix available from Adobe.
- I need customization or changes
What if I need some change in functionality, look & feel, custom work?
